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Privacy Policy

 

Last updated: 26.09.2026

This Privacy Policy (the “Policy”) describes how users' personal data is collected, used, stored, protected and otherwise processed when using the Power Max mobile application (the “App”), website and services related to the App.

1. Who we are

Power Max is a network of fitness clubs that provides services to users under a single brand.

The various Power Max branches are operated by independent legal entities and an individual entrepreneur, namely:

  1. Power Max LLC: Saburtalo branch;
  2. Power Max Didube LLC: Didube branch;
  3. Individual entrepreneur Giorgi Gorashvili: Mtatsminda branch.

These entities are legally independent; however, services may be presented to users through the unified Power Max brand and App.

The entity responsible for processing a user's specific personal data may be determined by the branch the user has chosen, the service purchased, the membership or the specific transaction.

2. What personal data we collect

When you use the App, the following information may be processed:

  • First and last name;
  • Phone number;
  • Email address;
  • Date of birth;
  • Gender, if such information is required for a specific service;
  • Profile photo;
  • Information related to the user account;
  • Selected branch;
  • Membership and subscription information;
  • Membership start and end dates;
  • Information about payments and transactions;
  • Technical information related to the use of the App;
  • Device type and operating system;
  • IP address and other technical data;
  • Information about relevant actions the user performs in the App.

Only if the relevant feature is available, additional information may be processed, for example information related to a training program, fitness activity or other data provided by the user.

3. Purposes of processing personal data

Data may be processed for the following purposes:

  • To register users and manage their accounts;
  • To provide Power Max services;
  • To manage memberships and subscriptions;
  • To verify a user's membership at different branches;
  • To purchase and renew memberships;
  • To process and record online payments;
  • To provide the automatic subscription service, if the user activates this feature;
  • To provide users with important service-related information;
  • For customer support;
  • To handle user requests;
  • To improve the App and services;
  • To detect and prevent technical faults and security issues;
  • To prevent fraud and unauthorized use;
  • To comply with legal obligations.

4. Use of data across branches

If a user uses more than one Power Max branch, their data may be made available to the other relevant entity within the Power Max network in order to provide the corresponding service.

For example, if a user's membership is valid at several branches, the relevant branches may have access to the information necessary to verify the user's membership and provide the service.

Access to data is limited to the extent necessary to provide the service.

5. Online payments

The App allows you to purchase various services and memberships online.

When you pay, your bank card details may be processed by the relevant payment service provider.

Power Max does not store users' full bank card details, unless the technical architecture of a specific payment system and an appropriate legal basis allow it.

The processing of user data during payment is also subject to the rules and privacy policy of the relevant payment provider.

6. Automatic subscription (Subscription)

If an automatic renewal feature becomes available in the App, users will be able to activate automatic membership renewal at their own discretion.

By activating a Subscription, the user agrees that, in accordance with the applicable terms, payment for membership renewal will be made automatically through the payment system used.

Users will be able to cancel automatic renewal in the App or in the applicable manner.

The terms of automatic payment, including the amount, renewal period and cancellation procedure, are provided to the user before the relevant service is purchased.

7. Use of the App's occupancy and other features

If information about the current or expected occupancy of branches becomes available in the App, this feature may be based on the number of users, entry data, App data or other technical information.

This data may be processed only to provide the relevant feature and to improve the service.

8. Push notifications

Users may receive push notifications, including about:

  • an upcoming membership expiration;
  • payments;
  • automatic renewal;
  • changes to services;
  • branch news;
  • special offers and promotions;
  • other important operational information.

Receiving marketing notifications may depend on the user's consent, and users can turn them off in the relevant device or App settings.

9. Analytics and marketing tools

To improve the performance of the App and website, analyze user experience and carry out marketing activities, relevant third-party technologies may be used, including:

  • Google Analytics;
  • Firebase Analytics;
  • Meta Pixel;
  • Other relevant analytics or marketing tools.

When such tools are used, data may be processed by the relevant third party in accordance with its rules and privacy policy.

10. Who data may be shared with

Users' personal data may be available only to persons and organizations for whom it is necessary to provide the relevant service or technical function.

These may include:

  • The relevant legal entities and individual entrepreneur within the Power Max network;
  • Payment service providers;
  • App and website technical service providers;
  • Hosting and data storage providers;
  • Analytics and marketing service providers;
  • Relevant government authorities, in cases provided for by law.

Data will not be sold to third parties.

11. Data security

We take appropriate technical and organizational measures to protect users' personal data from unauthorized access, loss, destruction, alteration or unlawful use.

Access to personal data is granted only to persons who need such access to perform their duties.

12. Data retention period

Personal data is stored for as long as necessary to fulfill the purpose for which it was collected, to provide services to the user, or to comply with obligations under the law.

Certain data may be retained even after the service ends if its retention is necessary to comply with legal obligations, resolve disputes, maintain financial records or meet other legal requirements.

13. User rights

Within the scope of applicable law, users may have the right to:

  • receive information about the personal data processed about them;
  • request the correction of inaccurate data;
  • request the deletion of data in cases provided for by law;
  • request restriction of data processing;
  • withdraw consent where data processing is based on consent;
  • receive information about the purposes and legal basis of data processing.

To exercise any of these rights, you can contact us using the contact details below.

14. Minors

If minors use Power Max services, their personal data will be processed in accordance with the requirements of applicable law and, where necessary, with the consent of a parent or legal guardian.

15. Third-party services

The App may contain technologies or services provided by third parties, including payment, analytics, notification and other technical services.

In such cases, the relevant third party may have access to certain data only to the extent necessary to provide the relevant service.

16. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. In the event of changes, the updated version will be published in the App and/or on the website, and the date of the update will be indicated.

In the event of material changes, users may receive additional notice.

17. Contact information

Power Max

Power Max LLC
Identification number: 404616082
Branch: Saburtalo

Power Max Didube LLC
Identification number: 404673135
Branch: Didube

Individual entrepreneur: Giorgi Gorashvili
Identification number: 01003006400
Branch: Mtatsminda

Contact email: ge.powermax@gmail.com
Phone: 599977480
Website: https://powermax.ge/
Address: 14 Griboedov Street